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Frequently asked questions
General Enquiries
Yes!
When purchasing from our store or paying an invoice for one of our services, you'll have the automatic option to checkout using Klarna, where you'll be able to choose your own BNPL or Finance Option.Any businesses paying for a service, you can discuss with us a finance proposal agreement prior to an invoice being made, where the cost of the service is spread over a custom timeframe to suit your needs.
Don't let costs become a barrier for your future, we're all about making life easy and we will do everything we can to support your growth!
Yes!Simply hover over the word "shop", or press the black down arrow if on a mobile device, and click on "Gift Cards".We now sell E-Gift Cards (Electronic Gift Cards), simply choose an amount, or enter your own custom amount, the recipients details and email, and the E-Gift Card, along with it's unique code, will be sent directly to their email!Once they've added items from our store to the checkout page, they will be able to enter their unique code and redeem the amount!If the amount in their basket is BELOW the amount on the card, for example, the basket is valued at £10 and the card is valued at £15, then once the checkout is complete, the card will retain the extra £5, ready for you to use the same code again in a future purchase!Likewise if the amount in their basket is ABOVE the cards amount, then they will need to input their bank details to pay the difference that is not covered by the E-Gift Card!E-Gift Cards can only be used within our Meda4You Online store, they cannot be used for any of our services.The amount on an E-Gift Card cannot be changed once the card is purchased, however there is no limit to the amount of gift cards that you can purchase.E-Gift Cards do not currently have a time limit or expiration date, however we strongly advise you to redeem the gift card asap to avoid any issues.E-Gift Cards are not eligible for returns or refunds as they are digital items.
Absolutely!We value our customers so we've set up a complex list of different services, locations and industry based discounts. This list continuously changes so feel free to check back here often!5% Discount for selected online services if you're a resident in the Republic Of Ireland (must show ID)5% Discount for selected online services if you're a resident in the USA (must show ID)15% Discount for selected online services if you're a current holder of the Bluelight Discount Card (must show ID)20% Discount for selected online services if you're a current holder of an Armed Forces Discount Card (must show ID)25% Discount for selected online services if you're a current holder of the HM Armed Forces Veteran Card (must show ID)
No!All of our online services such as website design, can be hired from wherever you are!All of our physical services such as drone operations can be hired from anywhere within the United Kingdom, however travel costs will be added onto the service price.
We do also operate internationally depending on the type of work you require, for example, our drone services can be operated in international waters from any British flagged vessel.
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